Private Mortgage Advisors Delivers California Home Buyers 5 Star Customer Service

Delivering efficient, affordable home financing solutions to California homebuyers is a goal shared by everyone at Private Mortgage Advisors. We’re dedicated to our borrowers, and work together to support our “I can help you!” mission statement with a wide variety home loan options and the exceptional customer service you deserve. You’re assured of a home financing experience that will exceed your expectations from start to finish.

Customer service means several things to us, and they all revolve around your home loan experience. Helping you make the best choices during a major financial decision is at the top of the list. You can rely on us to listen carefully to your financial and personal strategies for homeownership, and to answer your questions in everyday language. Making sure that your home loan will be affordable and easy to manage is essential.

Another facet of customer service is sharing our knowledge of our different home loan options with you. Private Mortgage Advisors specializes in financing homes in the competitive Northern California housing market, and has received hundreds of reviews from our satisfied California customers.

From the first time I met [loan officer], I felt like she was looking out for me. I am a first-time home buyer, making this enormous purchase on my own, and it was helpful to have [loan officer], walk me through the process. She was easily available by email and phone when I had questions - even simple ones, like 'What does this mean?' when signing documents. She volunteered to be present for the final signing of documents which I sooo appreciated. Again, it felt like I had someone in my corner looking out for me!

Verified Customer Review, October 2, 2019

Fast, efficient service is also at the top of our list. You can rely on Private Mortgage Advisors to answer your calls promptly, provide fast answers to your questions, and to keep you up-to-date when your loan application proceeds to the next stage. All home loans are supported by our in-house team who are dedicated to processing, underwriting and closing your loan on time.

It doesn’t matter if you contact us when you’re ready to buy, or are still in the planning stages of buying, renovating, building or refinancing a home. You’ll receive the same high standards of customer service that will make you feel glad you chose Private Mortgage Advisors.

As a new homeowner, I couldn’t of asked for a better person to guide me through the loan process. Throughout the process, she handled herself with the upmost professionalism and was very knowledgeable. Every question I had was responded to promptly and she always looked out for my best interests. I never had to go after her for information or paperwork and she was very detailed and precise at every step. Without a doubt, I will be recommending her to friends and family.

Verified Customer Review, October 2, 2019

- Oct 08, 2019